Security & Compliance: ISO 27001, GDPR and Data Protection

Security & Compliance: ISO 27001, GDPR and Data Protection

EvaluationsHub is built with enterprise-grade security and compliance as a foundation, not an afterthought – independently audited, encrypted end-to-end, and hosted entirely within the EU.

Certifications & standards

  • ISO 27001 Certified – Stage 2 complete. Independently audited information security management. Certificate available on request.
  • GDPR Compliant – data hosted on AWS EU-West, encrypted at rest and in transit. Your data never leaves Europe. A Data Processing Agreement (DPA) is available on request.
  • Official SAP Partner – listed in the SAP App Center with a certified, tested, production-ready native connector.
  • 4.9 / 5 on G2 – rated by procurement teams across chemicals, manufacturing, pharma and professional services.

Roles and permissions

Access to data is controlled through granular, role-based access control (RBAC):

  • Role-based access control (RBAC) for all users – category manager, quality lead, AP specialist, legal, executive, and more
  • Clean segregation of duties for governance review
  • 2FA enforced for all user accounts
  • Every action timestamped and role-attributed in an immutable audit trail

GDPR & encryption

  • State-of-the-art encryption for data security and confidentiality
  • Data hosted on AWS EU-West – never leaves Europe
  • Encrypted at rest and in transit
  • Rigorous adherence to GDPR and other regulatory requirements
  • DPA available on request

Certification vault & risk register

Beyond platform security, EvaluationsHub helps you manage supplier-side compliance:

  • Certification vault for supplier documents – ISO, REACH, GMP, SOC and more
  • Risk register with scores per category
  • Real-time alerts on expiring certifications
  • CSRD-aligned ESG questionnaires ready out of the box

Audit trail & governance

  • Immutable audit trail – every action timestamped and logged, across scorecards, CAPA, contracts and risk
  • PDF and Excel export for all reports and scorecards – ready for board packs and external audits
  • Full CAPA and AI decision audit logs, exportable

Enterprise-tier security features

Available from the Enterprise plan (500+ suppliers):

  • SSO / SAML – Okta, Azure AD, Google Workspace
  • Multi-entity and multi-site management with governance controls

FAQ

Is my data stored in Europe? Yes. All data is on AWS EU-West, encrypted at rest and in transit. EvaluationsHub is ISO 27001 certified and GDPR compliant. A DPA is available on request.

Is EvaluationsHub independently audited? Yes – ISO 27001 Stage 2 is complete. The certificate is available on request.

Where can I find more detail? See the Trust Center for full compliance documentation.

Source: evaluationshub.com/data-security-and-compliance and evaluationshub.com/pricing

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