At EvaluationsHub, security is a top priority and not an option for only enterprise customers. It is included for all customers. As a platform designed to manage sensitive evaluation processes between businesses, we implement enterprise-grade security measures to ensure that your data, workflows, and communications are fully protected.
This article outlines the key security measures in place to safeguard user information, maintain compliance, and prevent unauthorized access.
πΉ End-to-End Encryption β All data transmitted between users and the platform is fully encrypted using industry-standard TLS (Transport Layer Security) protocols.
πΉ Data Encryption at Rest β Stored data is protected with AES-256 encryption, ensuring that all information is secure even if accessed at the server level.
EvaluationsHub provides granular user permissions based on role-based access control, meaning:
β Internal companies have full control over who can access what.
β External companies (customers, suppliers, or partners) only see evaluations relevant to them.
β Consultants and researchers have limited, admin-controlled access to selected accounts and data.
π This ensures that only authorized users can view or modify evaluations, reports, and business data.
To prevent unauthorized access, EvaluationsHub supports two-factor authentication (2FA), requiring users to verify their identity using:
β
A secure password
β
A second authentication factor (via email)
This extra layer of security helps protect accounts from phishing, credential theft, and brute-force attacks.
Each company using EvaluationsHub receives a custom-branded, isolated portal (e.g., yourcompany.evaluationshub.co), ensuring:
β No data overlap between companies
β Custom SMTP email configurations for secure communication
β A branded, controlled environment for evaluations
π This prevents unauthorized users from accessing unrelated business data, reinforcing privacy for all organizations on the platform.
EvaluationsHub is fully GDPR-compliant, ensuring that personal data is collected, stored, and processed securely.
π ISO 27001 & ISO 27701 Certifications (In Progress) β These internationally recognized security standards provide a structured framework for information security and data privacy management.
EvaluationsHub is hosted on Amazon Web Services (AWS), leveraging world-class cloud security features:
β AWS Web Application Firewall (WAF) β Protects against DDoS attacks, SQL injections, and malicious requests.
β AWS GuardDuty β Monitors and detects unauthorized access attempts or anomalies.
β Multi-Zone Redundancy
π All data is stored on AWS servers in the EU, ensuring compliance with European data protection regulations.
EvaluationsHub integrates with Salesforce, SAP (coming soon), and 1,800+ tools via Make.com, ensuring that:
β No third-party service can access your data without explicit permissions.
β All API requests are authenticated and encrypted, protecting against unauthorized integrations.
π‘ Important: We do not import meeting notes from Salesforce into EvaluationsHub to maintain data separation and privacy.
To maintain full transparency and accountability, EvaluationsHub provides:
π Detailed audit logs tracking all actions performed on the platform.
π Real-time monitoring of access, changes, and evaluation updates.
π Automated alerts for suspicious activity or unauthorized access attempts.
This allows businesses to review historical data, ensuring compliance and reducing security risks.
EvaluationsHub is insured through Hiscox, covering potential cybersecurity risks and liability protection for our platform. This provides an extra layer of security and assurance for businesses relying on our platform.
EvaluationsHub provides granular control over user roles and permissions, ensuring that each user only has access to the information and features relevant to their responsibilities. Administrators can define roles, restrict data visibility, and manage permissions for:
β Internal teams β Full control over managed accounts, evaluations, and reporting.
β External companies β Limited access to only the evaluations and tasks assigned to them.
β Consultants & researchers β Customizable, restricted access based on admin settings.
π This ensures that sensitive data is only accessible to those who need it, reducing security risks and maintaining compliance.
To enhance security and prevent unauthorized access, EvaluationsHub enforces two-factor authentication (2FA) for all users. Every login requires:
πΉ A secure password
πΉ An additional authentication step, such as an SMS code or authenticator app
π This security measure protects against password theft, phishing attempts, and unauthorized account access, ensuring that only verified users can log in.
EvaluationsHub prioritizes data protection and privacy by not integrating AI-based automation or third-party AI models into the platform.
β Your data remains fully protected and is never shared with external AI tools.
β All evaluations and reports are processed securely within EvaluationsHubβs controlled environment.
β No AI-driven decision-making ensures that all evaluation data remains human-controlled, transparent, and accountable.
π This approach ensures compliance with strict data security policies and prevents AI-based privacy concerns from affecting your sensitive business information.
πΉ Enterprise-level encryption & security protect all data.
πΉ AWS-powered infrastructure ensures performance and compliance.
πΉ Role-based access & 2FA reduce the risk of unauthorized access.
πΉ Ongoing compliance efforts (ISO 27001, GDPR, and cyber insurance) offer peace of mind.
π Have security-related questions? Contact our team at [support email].
π Want to experience secure, structured evaluations? Start using EvaluationsHub today!